Terms & Conditions
The clear framework for our collaboration.
Agreement Overview
Clear expectations, outstanding results.
Welcome to our terms of service. These conditions define the legal framework and agreements between our agency and our clients when delivering design, development, and digital marketing services.
1. Acceptance of Terms
By engaging Digital Service Provider for services including Logo Design, Brand Development, Graphic Design, Website Design & Development, Shopify eCommerce, or Digital Marketing, you agree to comply with and be bound by these Terms and Conditions.
2. Services and Projects
All projects are governed by a specific Statement of Work (SOW) or project agreement. We agree to perform the services detailed in your SOW in a professional manner. Any adjustments, additional features, or scope extensions requested during execution will be subject to additional billing.
3. Fees and Payment Terms
Clients agree to pay all fees associated with their projects in accordance with the billing terms outlined in their SOW. Website development and design projects typically require a 50% upfront deposit before kickoff, with milestone payments due throughout the project lifecycle. Monthly marketing retainer payments are billed in advance.
4. Intellectual Property Rights
Upon receipt of full payment, all intellectual property rights for the finalized custom designs, logo assets, brand guidelines, and custom website code are fully transferred to the client. The agency retains the right to display the completed work in its marketing materials and online portfolio.
5. Client Responsibilities
Timely completion of projects depends on prompt client input, including the provision of copywriting assets, product databases, brand guidelines, credentials, and design feedback. We are not responsible for project delays caused by a client's failure to provide required materials or approvals.
6. Limitation of Liability
To the maximum extent permitted by law, Digital Service Provider will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, server downtime, third-party software bugs, or changes to advertising platform policies.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our headquarters is established, without regard to conflict of law principles.